At Cheapfareoffers, we work diligently to help travelers have a memorable trip when they use our services. And of course, the plan can change due to any unforeseen circumstances. Here, knowing about the refund and cancellation policies can save one a significant amount of time. Read the below-mentioned guidelines on how the refunds are processed, the supporting conditions, the eligibility criteria and and the time of requesting refunds.
Refund Basics
As per the original payment method, the refund is reflected in your account. Also, you may get online rewards, discounts, coupons, credit, and much more. Sometimes you may get a combination of the above-mentioned rewards. And in case you have been charged a deposit or have made a partial payment, then too, you will get the refund for the particular amount as without any non-refundable fees. Please note that when you are canceling your flight bookings, you are supposed to provide a proper summary along with more information on the timeline.
Flight Refunds
Read through the refund policy of your chosen airlines before confirming your bookings. Here you can go through some of the basic policies that are followed by the airlines:
Fully Refundable Tickets
When a passenger has bought a full-refundable ticket, then the traveler is supposed to get a refund of the full ticket for which he/she has paid, if they cancel their bookings within the allowed time period as specified by the airlines.
Non-Refundable Tickets
The discounted fares or promotional fares are non-refundable. So here you are eligible for a full refund of certain taxes and fees, but not the entire amount. However, in some cases, the airlines may allow you to use the value of the ticket in the near future, subject to a rebooking fee.
24-hour cancellation Rule
If the traveler is canceling the booked flight within the 24 hours of booking, only then are they eligible to get a full refund on their booked airline ticket.
Separate Tickets
In this, all the tickets have to be cancelled individually, and one may also have to get in touch with the airline directly.
Please Note - If the airline has canceled or delayed your scheduled flight, they have to offer the ability to choose a new flight or cancel the current flight for a refund.
About Requesting a Refund
To initiate a refund, you have to follow the steps as mentioned above:
- Log in to your account with the airlines or contact us directly.
- Locate your bookings through the "My Bookings" section and then choose the flights that you want to change or cancel.
- One has to submit a refund request following the cancellation process. Check your mail for the cancellation confirmation of your ticket.
Please Note - If you are not able to process the refund, then feel free to get in touch with us. The customer support team is available 24/7 at your disposal.
Know About the Travel Disruptions
During your travel, if you have not completed your journey, we advise you to visit your airline's official website for the flight status. However, if you have to change or cancel your flight, then read the instructions below:
- Check your flight status on the airline's website to check whether your flight is delayed or canceled- live status of the flight.
- In case if your flight has been canceled or delayed, the airline will offer some type of reimbursement in the form of a new booking or can also issue a refund based on your choice.
- Check your travel insurance for cancellations. What are the conditions for it.
To Change/Cancel Your Already Booked Flight
Follow the Steps to make the changes in your itinerary. One has to have the details handy:
Visit the website of the airline and then choose the flight that you want to cancel or change.
Submit your request and follow the prompts accordingly. Be it for cancellation, refund, or something else, you will get a confirmation email in your shared mail account.
Contact Customer Support - If you are not able to understand any step and are looking for assistance, we are always available to help you out 24/7.
'Rights' As a Traveler
A traveler has some rights that he/she can use when they are traveling:
As per the situation, like when and where -day and time you are flying to or from. And in this type of situation, you are entitled to multiple rights:
- You are flying in more than one country.
- When you have purchased multiple tickets, like a return with two one-way fares, different rights may be applied to every ticket you have purchased.
Note: The above rights are applicable when the flights are delayed or canceled.
When Changes Are Made By Your Airlines
In a situation when the airline cancels or changes your flight, you will be notified through email, app notification, SMS/Text messages, or phone call. From there, we will walk you through the airline's available options. Consider all the alternatives and then choose the best available option.
Please note that whichever option you choose, we will share with you the details through a confirmation email along with an altered itinerary. And maybe you could be eligible for an additional reimbursement from your airline.
Keep In Mind
- To check on the flight's availability when changing your flights
- Sometimes it might happen that you have only two-way tickets, but only one of the tickets has changed.
- Seats and luggage that are booked on the first flight may not be refundable. In such a situation, one has to contact the airline first. And if you are flight-impacted on the route, say to, or from europe, then you may receive a confirmation mail from the airlines.
Note: If you are not well, like sick they it can be transmitted to others, you cannot travel due to medical conditions or serious illness.
The Medical Reasons
- Serious Illness
- Communicable Disease
- Medical Conditions
- Public Health Emergency
And if one is having a communicable disease, informing the airlines with reports is important, it can be transmitted even through a casual contact.
What are my options for Medical Reasons?
You are supposed to contact us to request the refund. During the process, one has to provide all the supportive documents, like a medical certificate, along with some other medical certificates as well, that evidently support your claim for the refund.
There are many ways to reach out to us, such as through the shared email and phone call. And if you are supposed to travel in the next 72 hours, then make sure that you connect with us on time. Make note that if you have booked your flight with us as part of your package, then also 'contact us'.
You Are Eligible For a 'Credit'
When canceling the flight, one is eligible for an airline credit. To have more information on the same one, either visit the airline's 'travel credit' section or reach out to us for the itinerary changes. Please note that every airline has its own regulations for cancellations, which are important for the passenger:
Airline credits typically come with an expiration date, so it's important to book and complete your travel before that date arrives.
These credits are non-transferable and can only be used by the original ticket holder. Additionally, they are valid only for booking flights operated by the same airline that issued the credit.
Each traveler is issued their own individual credit, which means credits cannot be combined or shared with others.
Keep in mind that there may be restrictions based on fare class or cabin type. Credits generally cover the base fare of your flight and do not include optional services like checked baggage, seat selection, or meals.
Your rebooked flight must also depart from the same country as stated in your original ticket.
Some airlines allow you to redeem your credit only once. In such cases, any unused portion may be forfeited. If your new ticket is more expensive than your credit value, you'll need to pay the fare difference out of pocket.
Booking a different destination may result in additional taxes, and in some cases, the airline might deduct a service fee from the credit when it's applied.
Talk To Us For Support
If you require any support, feel free to talk to us. Be it refunds, cancellations, or flight changes, or if you have any questions related to Cheapfareoffers's Privacy Policy. Our customer support department is available 24/7 to help you out with advice and ensure that you have a satisfactory resolution to your query.
At Cheapfareoffers, we respect and value your trust and strive hard to make your travel planning experience a smooth one, so that you come back again to us.